business analyst with trouble ticketing at MN

Hello,

We have an urgent requirement, and need matching profiles urgently…..Please don’t send me pure BA profiles, please check if they match the requirement before sending the profiles.

send Qualified profiles to: Praneeth@sureitinc.com

Role – Business Analyst
Number required (3 to 4)
Location – Minneapolis, MN
Duration 3-6 months
Rate: $35/hr

Expectation –

Total – IT experience 7-8 years
3 + years – Lead on the applications dealing with ‘trouble ticketing’ (front end) for any telecom product
2+ years – Business analyst on trouble ticketing application interacting with actual business end users to identify and document ‘Business Requirements’.

Will be added advantage if has worked in US mainly working on POTS (Plain Ordinary Telephone System) related trouble ticketing. Should be well aware of whole ticket life cycle, generic terms used to provision POTs and typical faults associated with the same. Should also be well aware of US specific telecom terms used by business community.

The person is not expected to do any coding on this assignment.


Best Regards

Praneeth
SureIT Solutions, Inc.
Phone: (602) 490-0074 | Fax: (866) 322-0121

Connect with me:
Linkedin SureIT Yim: Lazzyrock